Privacy Policy
Effective November 9, 2026
If you are in crisis, call or text 988 (Suicide & Crisis Lifeline). In an emergency, call 911.
Who we are
FindAAMeetings.com (the "Site") is owned and operated by Adaptive Care Network LLC ("Adaptive Care Network," "we," "us"), a behavioral healthcare company that provides treatment for substance use and co-occurring mental health conditions. Calls to the phone number on this Site are answered by Adaptive Care Network admissions staff.
This Privacy Policy covers information collected through the Site and through calls placed from it. It does not replace the Notice of Privacy Practices you receive if you become a patient, which governs your protected health information as a patient.
Information we collect
Information you give us. The Site has no sign-up forms. If you call us, you may choose to share your name, phone number, email address, date of birth, location, insurance details, and information about substance use, mental health or medical history for yourself or someone you are calling about.
Information collected automatically. When you visit the Site, our hosting and analytics providers may collect your IP address, device and browser type, the pages you view, the time of your visit, and the website or ad that referred you.
Call information. If you call from the Site, our phone systems record the date, time, length of the call and the number you called from. Calls may be recorded for quality assurance and training. If a call is recorded, you will be told at the start of the call.
How we use information
- To answer your call, understand your needs and explain treatment options
- To verify insurance benefits when you ask us to
- To schedule an assessment or admission, or to refer you to another provider
- To follow up with you, if you ask us to
- To operate, secure and improve the Site and our phone lines
- To measure which advertising brings visitors to the Site, using information that does not identify your health conditions
- To comply with law and protect our rights and the safety of others
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only:
- With service providers who help us operate the Site, phone systems and insurance verification, under contracts that limit their use of it
- With your insurance company, when you ask us to check your benefits
- With another treatment provider, only with your consent, when we refer you elsewhere
- When required by law, court order or to protect someone's health or safety, as the law allows
- As part of a merger, sale or reorganization of our business, under the same protections
We do not pay for, and do not accept payment for, patient referrals.
Health information
Information about substance use and mental health is sensitive, and we treat it that way. Once you become a patient, your records are protected by federal law, including HIPAA and 42 CFR Part 2, which places extra limits on how substance use disorder treatment records can be used and disclosed. We will not share those records without your written consent, except where those laws allow it.
We do not use the Site's analytics or advertising tools to collect or send information about your health conditions, treatment needs or insurance to advertising platforms.
Consumer health data. Some state laws, including Washington's My Health My Data Act and Nevada's consumer health data law, give you additional rights over health-related information. We collect consumer health data only to provide the services you request, and we do not sell it. You can ask to access or delete it, or withdraw your consent, using the contact details below.
Cookies and analytics
The Site may use cookies and similar technologies to keep it working, to understand how visitors use it, and to measure whether our ads lead to calls. You can block or delete cookies in your browser settings, and the Site will still work. Where your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sharing of your information for advertising.
Your choices and rights
Depending on where you live, including California and other states with consumer privacy laws, you may have the right to:
- Know what personal information we have about you and how we use it
- Get a copy of it
- Correct it
- Delete it, with some legal exceptions
- Opt out of the sale or sharing of personal information, and limit the use of sensitive information
- Not be treated differently for using these rights
To make a request, call us or write to the address below. We will verify your identity before acting on a request. You may use an authorized agent. If we deny your request, you can appeal by replying to our decision. Patients have separate rights over their treatment records, described in our Notice of Privacy Practices.
Security and retention
We use administrative, technical and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes above or as the law requires, including the record-keeping rules that apply to healthcare providers.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. A parent or guardian may call us about a minor in their care.
Changes and contact
We may update this Privacy Policy. We will post the new version here with a new effective date. If you have questions or want to use your privacy rights, contact us:
Terms of Use
Effective November 9, 2026
Accepting these terms
These Terms of Use apply to your use of FindAAMeetings.com. By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
No medical advice
The Site is for general information only. It is not medical, psychological or legal advice, and it does not replace care from a qualified professional. Using the Site or calling us does not by itself create a provider-patient relationship. Do not delay seeking medical help because of something you read here.
If you are in crisis, call or text 988. In an emergency, call 911. The phone number on this Site is not an emergency line.
Calls and referrals
The phone number on this Site connects you with Adaptive Care Network admissions staff, not a neutral or government helpline. We may tell you about our own programs and about other options. You are never required to choose our services. When another provider is a better fit, we may suggest one; we do not receive payment for doing so.
Insurance
Coverage depends on your plan. A benefits check is an estimate based on information from your insurer and does not guarantee payment. You may be responsible for deductibles, copays, coinsurance and services your plan does not cover. We are not affiliated with or endorsed by any insurance company, and insurer names on this Site are for identification only.
AA disclaimer
FindAAMeetings.com is not affiliated with, endorsed by or sponsored by Alcoholics Anonymous World Services, Inc. or any AA group. Alcoholics Anonymous and AA are used only to describe the subject of the Site.
Using the site
You agree not to misuse the Site, including by trying to disrupt it, gain unauthorized access, scrape it in bulk, or use it for anything unlawful. The Site's text, design, logos and images belong to Adaptive Care Network LLC or its licensors and may not be copied without permission. Links to other websites are provided for convenience; we are not responsible for their content or practices.
Disclaimers and limitation of liability
The Site is provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent the law allows, Adaptive Care Network LLC will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Site, and our total liability for any claim related to the Site will not exceed one hundred dollars ($100).
Some jurisdictions do not allow these limits, so they may not apply to you. Nothing in these Terms limits liability that cannot be limited by law. You agree to indemnify us against claims arising from your misuse of the Site or violation of these Terms.
Governing law and changes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Broward County, Florida. We may update these Terms by posting a new version here. If any part of these Terms is found unenforceable, the rest remains in effect.
Questions about these Terms can be sent to the address above or asked by phone at (888) 499-8088.